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Contact Tech Support
If you are having trouble with the Total Training Online Portal or a Total Training DVD, you can take the following steps to remedy the problem:
1. Read our FAQs (Frequently Asked Questions) – there may already be a solution for you there.
2. To download Project Files or Product Updates, please click Here.
3. For QuickTime support or audio/visual issues, please click Here.
4. If you don't find a solution in the FAQs or Product Update section, here's how to get in touch with us:
E-mail:
Please e-mail our technical support team at . In the body of your e-mail, please include:
- The name of the product
- A short description of the issue
- Your system type (Windows, Macintosh, etc.)
- Your contact information
All e-mails will be answered within one business day
Phone:
Please call Monday-Friday between 8 a.m. – 5 p.m. PST at 1-760-517-9001 and press 2. So that we may better answer your questions, please have the following information available:
- The name of the product
- A short description of the issue
- Your system type (Windows, Macintosh, etc.)
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